Friday, November 28, 2008

Frontier Modifies Same-Day Flight Change Rule

Effective immediately, Frontier Airlines will charge a flat $75 fee for same-day confirmed changes. Previously, customers were charged the difference between their previously purchased ticket price and a new one.  

"We realize how important it is for our customers to have the flexibility to change their flight on the same day of travel. This new flat fee should make same-day confirmed changes convenient and accessible to any customer who needs it," said Frontier President and CEO Sean Menke, in a press release. 

Customers wishing to make a same-day change to their travel plans must submit the request in-person at the airport, and is subject to space availability. Requests made prior to day of travel will incur the existing $150 change fee. 

Summit members are exempt from the $75 same-day change fee.