In a press statement today, co-founders of Zoom stated, "We deeply regret the fact that we have been forced to cease all Zoom operations. It is a tragic day for our passengers and more than 600 staff."
The discount carrier operated intra-Canada flights, and internationally between Canada and the U.K, Paris and Rome. Additional service was provided to/from New York, San Diego, Fort Lauderdale and Bermuda.
On the Zoom website, customers holding confirmed reservations are given direction on how to apply for a refund, and an option to receive a discounted price for re-booking with select carriers.