Sunday, November 22, 2009

U.S. Senator Calls for Probe of Frequent Flier Programs

U.S. Senator Charles Schumer is calling for a federal review of complaints by consumers that they are losing millions of frequent flier miles without notice in confusing agreements.
Schumer wants to establish industry rules for frequent flier programs that are billed as a free benefit to help attract and retail customers. There are few restrictions now on how airlines can manage and redeem the miles. Read more.