Showing posts with label frequent flyer programs. Show all posts
Showing posts with label frequent flyer programs. Show all posts

Tuesday, July 6, 2010

Delta Airlines Adds Min Stay Requirement on Some Award Travel

In yet another disappointment to the Delta Skymiles "useless miles" program comes a minimum stay requirement for certain award travel resumptions. Effective August 2010, customers who redeem award travel within 21 days of departure will now have a Friday or Saturday night minimum stay requirement. According to the Delta website certain elite members, Delta-branded credit card holders, and those willing to dish up extra miles for mid or high tier award travel are exempt from the fee.
A growing number of travel experts believe the Delta Airlines SkyMiles program has fast become the worst frequent flyer program in the U.S. due to mounting fees, strict policies, and lack of low-tier award travel availability.

Tuesday, May 11, 2010

How to Avoid the Middle Seat

By Mike Grasso

Assuming you would prefer not to sit between two strangers on a flight, there are several steps you can take to prevent getting stuck in a middle seat:
  • Immediately choose seats when booking your flight. If tickets are booked through a travel agency or group tour, you may need to call the airline directly to confirm seats.
  • If only middle seats are left on a flight, check back with the airline (online or on the phone) frequently to see if other seats open up.
  • Monitor your flight for possible schedule or aircraft downgrades, either of which could result in your seat assignment being changed by the airline.
  • Inform the airline of your seating preferences in advance. Frequent fliers may be able to update their profile to indicate window or isle seats. Others may need to call the airline directly.
  • Use Online check-in for your flight. This provides you one last look of the seating arrangement, and an opportunity to switch to a better seat.

For more information on picking the best airline seats, consider a visit to SeatGuru.

Friday, April 23, 2010

Earn 1500 Bonus Miles By Joining U.S. Airways FF Program

For a limited time earn 1500 bonus miles by signing up for U.S. Airways frequent flyer program - Dividend Miles. Simply click here, complete the form, and you're set. Miles will appear within 48-hours. Free miles here folks - what are you waiting for? =)

Monday, December 14, 2009

30,000 Feet: Frequent Flyer - Join the Club

Check out this short PBS documentary on -really- frequent flyers who do it for the love of flying, the love of miles, and occasionally the love of the cities they visit - even if for 30-minutes. Filmmaker Gabriel Leigh (Cal-Grad!)does marvelous work here discussing how to maximize earning potential and the resulting payouts, such as first class seating and lounge access.

Meanwhile, Randy Peterson, founder Flyertalk, a popular online community of frequent flyer enthusiasts, describes how people who take the time can learn the tricks to reap the most benefits, often with minimum ongoing financial investment. Sounds like some of the spam messages I get in my inbox everyday! But - Randy is absolutely right! My own experience as a "mileage runner" and member of Flyertalk have taught me the tricks of the trade, how to cash-in on obvious and not so obvious travel opportunities, and how to help others do the same. OK, OK, - I'll save my story for another day. On with the show!

Wednesday, December 9, 2009

Redeem 5,000 Delta Miles for a $50 Gift Card

-See updates below-
The most obvious way of redeeming air miles is to use them for "free" award flights. But, if you can't find award availability, or you just don't have the minimum required for a flight, Delta has a new option: Redeem them for gift cards.

You can select a $50 gift card for every 5,000 miles redeemed. That's a 1:1 ratio, a fairly good value for the consumer. Select from a variety of familiar brands, such as Macy's, Barnes and Noble and Old Navy. Visit marketplace.delta.com for more information and to redeem.

Update- Got a few emails on this; the system was down for "maintenance" Tuesday evening, and it's now back up. Surprise: Seems they also upped the redemption's to 8,000 miles for a $50 gift card. Unsure if the discount was temporary, or if they became overwhelmed with redemption's since the deal was posted on sites such as fatwallet and ebates. This is definitely not as good of an offer as before.

Sunday, November 22, 2009

U.S. Senator Calls for Probe of Frequent Flier Programs

U.S. Senator Charles Schumer is calling for a federal review of complaints by consumers that they are losing millions of frequent flier miles without notice in confusing agreements.
Schumer wants to establish industry rules for frequent flier programs that are billed as a free benefit to help attract and retail customers. There are few restrictions now on how airlines can manage and redeem the miles. Read more.

Wednesday, October 21, 2009

Ideas on Redeeming Low Balance Frequent Flyer Accounts

By Mike Grasso

I'm often asked what to do with a few thousand miles stored in a frequent flier account. Since most airlines require 25,000 miles for a free domestic award redemption, it may take quite some time to bump that mileage balance high enough for a free flight. One idea is to redeem miles for a magazine or newspaper subscription, which require as little as 400 miles.

Here are some examples:


Magazine subscriptions
-12 issues of Conde Nast Traveler for 600 miles AAdvantage miles
-12 issues of Wired for 400 SkyMiles
-50 issues of Business Week for 1600 AAdvantage miles

Newspaper subscriptions (mileage may vary by market)
-8 weeks of the San Francisco Chronicle (7X weekly) for 1534 SkyMiles, 1840 AAdvantage miles or 2300 MileagePlus miles.
-39 weeks of the Wall Street Journal (6X weekly) for 2626 AAdvantage miles or 3282 MileagePlus miles.

Many airlines also allow you to redeem miles for dining certificates and airport lounge access. You can even donate small sums of miles to charity. To take advantage of these and other offers visit your airline's frequent flyer page to view all redemption opportunities.

Tuesday, July 28, 2009

Delta Airlines To Roll Out Fourth Level of Elite Status

Coming in early 2010, Delta Airlines will introduce a fourth level of elite status to SkyMiles Medallion, the airline's frequent flyer program.

This highest tiered status - Diamond level, is achieved only after earning 125,000 Medallion Qualifying Miles in a calendar year, or flying a whopping 140 segments. Previously, and typical of other frequent flyer programs, the highest level of elite status officially comes after earning 100,000 flight miles or 100 segments.

So what benefits come your way for flying just a "tad bit" more? A complimentary Sky Club membership, entitling you to visit club lounges around the world; 125% Medallion Miles Bonus on all paid flights; and the ability to rollover Medallion Qualification Miles for status the following year. These benefits are in addition to ones afforded to the next tier down - the Platinum level, such as waived award ticketing & redeposit fees, complimentary upgrades, and a selection of Choice gifts.

Delta is expected to make an official announcement of these upcoming changes later today.

Tuesday, July 21, 2009

Earn 2,000 Bonus Miles Signing Up for U.S.Airways FF Program

Through August 31, 2009, new members who join the U.S. Airways Dividend Miles frequent flyer program and book & fly one flight, will earn a whopping 2,000 bonus miles. Promo code f109. Click here to register.

Monday, May 11, 2009

American Airlines Now Offering One-Way Award Redemptions

Beginning today, American Airlines customers will be able to redeem one-way award travel for half the miles of a round-trip. Currently, all other major U.S carriers permit one-way award travel, either by booking a one-way trip or simply not utilizing the return segment, but the airlines still charged customers as if it were a round-trip. Now, for example, a one-way flight from San Francisco to Boston is available for as little as 12,500 miles. 

Here are some benefits: 
-It's great for people who don't have a mountain of miles in their AAdvantage account, but have enough to cover mileage for one direction.
-You can opt to use miles for the direction in which airfare is high, then purchase a separate one-way ticket for the less expensive direction. 
-You can redeem miles to fly into one city, and redeem miles to return from a different city. 
(Example: San Jose-Dallas and Austin-San Jose). 
-You can mix and match classes of service and book multi-segments on a particular trip. 

Here is one drawback:
-There are fees associated with some award travel, which essentially could double if you book two separate one-way tickets. Those fees include close-in processing fees (booking award travel within 21 days of departure), and re-deposit fees should you decide to cancel your trip. 

Wednesday, March 25, 2009

'Learn and Earn' 300 Bonus Miles from Continental Airlines

Here's another something for nothing deal: Visit the Continental Airlines website, click on each of the three icons describing benefits of the Continental Airlines credit and debit cards, and earn 300 bonus OnePass miles (100 for each icon). Offer expires April 30, 2009.

If you are not currently a member of Continental's frequent flyer program, click here to sign up for free.

Monday, October 27, 2008

When Buying Air Miles Is A Bad Purchase

By Mike Grasso

Purchasing airline miles directly from the airline is often a poor method of accruing miles, both economically and practically. But purchasing miles for a near-immediate redemption opportunity can be quite beneficial.

First, the airlines usually price these miles at a premium, valued far higher than earning miles by most other means (flying, car rentals, credit cards, etc.)For example, let's say you are 10,000 miles short of a free flight to New York. United Airlines will gladly sell you 10,000 miles - but for $357 dollars. Instead, purchase a ticket to New York City for about the same price, and you'd earn 5,000 miles in the process. In that scenario, there is no direct value added when buying miles from the airline. Always weigh purchase price options with award redemption opportunities.

Also, redeeming miles into a capacity controlled frequent flier program means the airline will limit your redemption opportunities on days, flights or routes it chooses. If it's a popular route, high-season, or holiday, you will have a tough time finding availability. They would rather sell expensive tickets than fill the plane up with people redeeming miles. And guess what? You are not the only person trying to redeem miles on a flight. Many people are competing for what is often limited overall availability. Thus, buying premium-priced miles for use on low-value flights with the added uncertainly seats will even be offered by the airline, isn't very practical.

And simply buying miles to fill up your frequent flyer account, with no specific purpose for using them, would be like depositing money into a bank savings account that earns 0% interest. Worse off, if the airline goes under, your miles will probably vanish. Whatever you do, don't buy miles and let them sit.

But, buying airline miles can be situationally helpful. If you are 1000 miles short of 50,000 - enough for a free economy ticket to Europe on some airlines, you may want to fork up the $50-$60 cost. In this case, call the airline first - check for award redemption availability before buying miles. Another example is maybe you are 5,000 miles short of 90,000 - enough to fly Business Class on Singapore Airlines to Asia. The true value of that business class ticket is probably $6,000 or more. Paying $150 to cover your miles shortfall does seem tempting. Again, check for availability of award seats before buying the miles.

Lastly, as if they airline doesn't already have a strong-hold on these frequent flier programs already; buying miles is not a real-time exchange. United Airlines says it can take up to 48 hours to post to your account, American Airlines up to 72 hours. So while you are waiting for those purchased miles to post to your account, award availability may vanish from under your eyes. If you are in a situation like this, call the airline first, explain your scenario. They may do a courtesy hold if you provide them with your confirmation number of your miles purchase.

Cost of purchasing 10,000 frequent flyer miles (includes taxes, fees)*
  • United $357.50

  • American $298.75

  • Delta $295.63

  • Northwest $305.00

*price check performed on 7/28/08

Tuesday, September 23, 2008

Continental Reverses '500 Mile Minimum' Accrual Policy

Earlier this month Continental Airlines announced program changes to its frequent flier program, eliminating the 500 mile minimum travelers accrued in their account for flying short-haul flights effective November 15th. This meant a short flight of a few hundred miles would earn the actual miles flown, rather than the 500 mile minimum. Now, Continental has backed off from earlier announced changes, and is exempting its elite passengers from the policy change. This means Continental elite fliers will continue to receive a minimum of 500 miles for each flight, regardless the distance.

United and U.S Airways who also eliminated the 500 mile minimum recently, have yet to react to Continental's move.

Saturday, September 6, 2008

Continental OnePass Program Changes

In an announcement this week, Continental Airlines announced two key changes to OnePass, it's frequent flyer program.

First, the elimination of 500-mile minimum on short-haul flights for tickets purchased on or after November 15, 2008, for travel on or after January 1, 2009. Previously the airline awarded a minimum 500 frequent flyer miles for short trips - destinations less than 500 air miles. This change matches a similar move by United and U.S Airways earlier this summer.

Second, a change that affects Continental elite members. Starting March 1, 2009, Platinum elite members receive a 100% (down from 125%) bonus miles on each flight, while Silver elite members receive a 25% bonus (down from 50%). Gold elites will continue to receive a 50% bonus. Although this comes as a sting to many Continental elite flyers, the miles adjustment matches current bonuses awarded by other airlines.

Friday, July 25, 2008

Alaska Airlines Changes Miles Requirement for Free Travel

On Thursday, Alaska Airlines announced changes to its Mileage Plan account. Unlike recent changes to other airline frequent flyer programs, generally considered unfavorable to consumers, Alaska's announcement carries less of a sting.

For example, a domestic round-trip Coach Saver award ticket will now require 25,000 miles, compared to 20,000 points previously needed; this change aligns with most other airlines. But, the change begins November 1st, effectively allowing flyer's to redeem at the lower points level for the next few months.

Also, Alaska will offer Intra-State award travel for only 15,000 miles. Previously only available in Alaska, passengers flying wholly within AK, CA, ID, MT, OR, or WA receive a 10,000 mile reduction in the cost of award resumptions.

Other changes, including a $25 fee for booking award travel with an Alaska partner, will be instituted, but again, not until later this Fall. Click here to read the entire Alaska Airlines announcement.

Friday, June 27, 2008

Delta To Add Fuel Service Charge To "Free" Award Tickets

Redeeming frequent flyer miles for a "free" ticket
on Delta Airlines will soon cost you

In yet another setback for consumers, Delta airlines announced this morning they will begin charging customers a fuel surcharge fee when redeeming Delta SkyMiles for an otherwise "free" flight. In a press release, Delta stated effective August 15th, a $25 fee will be charged for flights within the United States and Canada, and $50 elsewhere in the world. The fuel surcharge will not impact existing itineraries or tickets purchased before August 15th.

This is the first known U.S-based airline to institute a fuel surcharge to customers redeeming banked frequent flyer miles. In the press release, managing director of Delta's SkyMiles program said, “This was a difficult but essential decision in the face of record-high fuel costs. We hope this is temporary, and should fuel prices subside from current levels, we will reevaluate this surcharge."

With the cost of oil exceeding $140 a barrel, airlines are struggling for ways to recoup operating losses. The fuel surcharge on award travel is surely seen as one possible solution. But already, consumers are crying foul, as the once advertised "earn a free trip" when redeeming 25,000 miles no longer applies. With the added fuel surcharge, it will soon become impossible to obtain a free trip with Delta.

Earlier this month, and with less uproar from the traveling community, American Airlines quietly announced they would add a $5 charge for all award tickets redeemed on their website effective June 21st. Without a huge public backlash - yet, in effect, American's move may have helped pave the way for Delta to institute the fuel surcharge announced today.

Wednesday, June 4, 2008

Earn Bonus WorldPerks Miles For Joining E-Miles

For a limited time, earn 275 Northwest Worldperks miles for joining e-Miles. With e-Miles you earn at least 5 miles for each ad you look at (usually takes 5-7 seconds), with bonus points if you opt to purchase a product or service from the ad. Once you reach 500 e-miles, simply transfer it to your Northwest account - for free. Click here for more information.

Signing up for E-Miles may qualify for bonus points as described in yesterdays 'Miles To Go' post.

Tuesday, June 3, 2008

Northwest Airlines 'Miles To Go' Promotion




Each year Northwest has a special promotion where you can earn bonus WorldPerks miles for flying, renting a car, shopping online, and signing up for various offers. These promotions are usually in addition to miles you would already earn for participating in these activities.

Northwest has rolled out another such program, this time called "Miles To Go." Here is a comprehensive list of activities and corresponding point value for completing them. To the right is a conversion chart of points to miles. The more activities you complete, the more points you earn. The more points you earn, the more Northwest WorldPerks miles you bank.
Of course flying Northwest will earn you the most bonus points/miles, but there are plenty of other easy-to-do ideas listed. For example, unlike past promotions you can simply enter the daily instant win game to earn 5 points a day (every day!), or enroll in the Northwest WorldPerks program for 25 points.

Miles to Go runs through July 31st. Be sure to read all the rules, then register before completing any of the activities.

Sunday, May 18, 2008

Bonus United Miles For Safeway Delivery

For a limited time, United Airlines' GroceryMiles program will award up to 1000 miles for having groceries delivered to your home. Now through June 1, 2008 earn 500 mileage plus miles for a single delivery totalling $150 or more, and 1000 miles for spending $200 or more.
Click here for more information.