United Site Now Allows Star Alliance Award Bookings

OK, at least partially. United frequent flyers will appreciate the latest Mileage Plus site update. When searching for award travel, other Star Alliance (domestic) carriers will appear in the search results. For instance, if you are trying to book an award seat from San Jose to New York, availability for United, Continental and U.S. Airways may be displayed in the results. Previously customers had to call United directly to book seats on other airlines - which is still the case for international flights.

Ends Soon: Get $300 in coupons for future travel with a qualifying hotel stay when you book on Expedia! - Expires 6/30/10

Strategies on Finding "Free" Award Travel

By Mike Grasso

You've spent months, perhaps even years flying around the country and throughout the world. In return, you've earned yourself a mountain of airline miles. Now it's time to redeem them for "free" award travel. It sounds simple, but rarely is. Consumers, now more than ever, complain the airline frequent flyer programs are limiting availability of "free" seats, forcing customers instead to purchase tickets or fly at inconvenient times. But for the motivated traveler, willing to dedicate time, "free" tickets can still be found. Here are some recommendations:

• If your airline has no award availability, ask them if their alliance partners have any. For instance, if your airline is part of the Star Alliance Network and you want to fly from San Francisco to Frankfurt, check availability on United, U.S. Airways, Continental and Lufthansa. You can even mix and match, such as United to New York-JFK, then Lufthansa onward to Frankfurt. A search for this type of routing and mixed carriers is usually not possible online, therefore you must call your airline to help build you an itinerary.

• Book as far in advance as possible. Many airlines allow award bookings up to 330 days before departure date!

• If at first you don't find award availability, keep on checking. People change their mind and cancel travel plans, which may open up an award seat when you least expect it.

• Be realistic. If you are a family of four and want to redeem tickets on the same flight, your chances are pretty slim. Consider booking two family members on one flight, the other two on a different one. Then, call the airline and ask for the last two family members to be waitlisted on the earlier flight; if seats open up, they can be automatically confirmed - and everyone in the family rides together. Oh Joy!

• Consider First or Business class cabins. People are amazed this is within reach to the masses. The key is to look at your airlines tier system for award travel. For instance, on Delta a "medium" level domestic award ticket in economy costs 40,000 miles, while a "low" level domestic award ticket in First Class can be had for just 5,000 miles more. Although the "low" first class awards are more capacity controlled (harder to find), they are out there, even when coach seats are priced at a premium.

Hopefully these tips are useful and you find a good use for those hard-earned miles.

By the way, the "free" in quotations is intentional. We have long done away with a truly free award ticket. At the very least, most airlines pass on a $10 government fee to customers. Some airlines pass all the taxes, fees and fuel surcharges, which can amount to hundreds of dollars. Nonetheless, it is at least a highly discounted way to travel.

Travel Tool for Star Alliance Members Booking Award Travel

By Mike Grasso

If you accrue miles with a Star Alliance carrier such as United or U.S. Airways, you probably have a goal at some point to cash in those miles. Today I'd like to recommend an amazing resource (hat off to the Flyertalk forums) I've used for quite some time enabling a quick and easy search for award seats.

First, a good reminder that you are not limited to redeeming with the airline you bank your miles with. Generally you can redeem with others within the alliance. For example, you have a mountain of miles with United Airlines which can be used on Singapore, Lufthansa, and Continental, to name a few. But how do you know award availability on these partner airlines? Often, your "sponsoring" carrier may have website limitations showing award availability of Star Alliance partners. So here's the workaround (other than just calling the airline):

-Join ANA's Mileage Club (free).

-Visit the award availability page.

-After logging in, select the "Use Star Alliance Members" button

From here, you can search award availability for most Star Alliance members worldwide. This is particularly useful when trying to build a complicated itinerary, or one in which you desire some creative routing's. This tool is good preparation, homework if you will, before contacting the airline directly to book your award ticket. Too often phone reps don't take the time to search all possible options (ie: something as simple as routing from Oakland, if no seats are available from San Francisco).

A word of caution though: Although results showing availability are generally accurate, there may be a few instances when they are not bookable. For an interesting, long discussion on this problem, read this Flyertalk forum on StarNet blocking. In sum, use the ANA award availability page as a tool in your award search, but realize occasionally availability and bookability may be slightly off from each other.

Full URL for award availability tool linked above:

https://aswbe-i.ana.co.jp/p_per/sky_ip_per_en/preAwdSearchLogin.do