Passengers Are Not Happy With SFO

According to a recently released J.D Power and Associates airport survey, San Francisco airport was ranked second to worst in terms of customer of service, among the 20 largest airports in the United States. The annual report ranked the airports based on passengers’ online responses to six factors: airport accessibility, baggage claim, check in/baggage check process, terminal facilities, security check and food and retail services.

San Francisco airport officials say these findings conflict with other research which gave SFO a 4 out 5 in terms of customer satisfaction . Read more from the S.F examiner.

Sacramento International record: 1 Million+ passengers in June

Sacramento International Airport broke an all time record of serving over 1 million passengers during the month of June. The airport, which has seen a 5% growth year-to-date, has added new airlines and destinations, thereby making Sacramento an alternative to some Bay Area airports.

Complimentary Wi-Fi in the terminals & hand lotion and sanitizer in the restrooms are some of the extras one will find at the airport. J.D Power and Associates recently ranked Sacramento Airport #2 in the nation among mid-sized airports.


Above: One of the interesting walkways at SMF