Showing posts with label fuel surcharge fee. Show all posts
Showing posts with label fuel surcharge fee. Show all posts

Friday, July 25, 2008

Alaska Airlines Changes Miles Requirement for Free Travel

On Thursday, Alaska Airlines announced changes to its Mileage Plan account. Unlike recent changes to other airline frequent flyer programs, generally considered unfavorable to consumers, Alaska's announcement carries less of a sting.

For example, a domestic round-trip Coach Saver award ticket will now require 25,000 miles, compared to 20,000 points previously needed; this change aligns with most other airlines. But, the change begins November 1st, effectively allowing flyer's to redeem at the lower points level for the next few months.

Also, Alaska will offer Intra-State award travel for only 15,000 miles. Previously only available in Alaska, passengers flying wholly within AK, CA, ID, MT, OR, or WA receive a 10,000 mile reduction in the cost of award resumptions.

Other changes, including a $25 fee for booking award travel with an Alaska partner, will be instituted, but again, not until later this Fall. Click here to read the entire Alaska Airlines announcement.

Wednesday, July 9, 2008

Northwest Institutes 'Service Fee' On Award Travel

One of several new/adjusted fees and personnel reductions announced by the airline
Just two weeks after Delta Airlines announced they would slap a fuel surcharge on all award redemption's, Northwest Airlines jumped on board and confirmed they too will institute a similar fee.

Described in a Northwest press release as a temporary "service fee" to offset fuel costs, passengers redeeming Northwest Worldperks miles will soon pay a fuel surcharge ranging from $25 for domestic travel, all the way up to $100 for trans-Pacific flights. The fee will be charged for ticketed itineraries beginning September 15th.

That's not all. Changing your itinerary will cost extra too. Beginning today, changes to non-refundable domestic tickets will increase $50 to $150. Changes to International itineraries will be hiked by as much as $150 more than present fees, depending on class of service and other restrictions.

The airline is matching several other carriers $15 first checked bag fee for tickets being sold as early as July 10th. No more checking your bags in for free.

Monday, July 7, 2008

Southwest Media Blitz: 'Fees Don't Fly With Us'

Each week it seems flyers are hit with yet another fee from the airlines. For example, last month Delta airlines announced they will add a $25-$50 fuel surcharge to all award redemption tickets. American airlines rolled out a $5 fee to all award tickets booked on their website, and even higher if you call the airline directly. Next month, United will assess $15 for the first piece of luggage checked, while a soda pop or coffee will set you back a couple bucks when flying U.S Airways. With many of these mainline carriers we are reminded that the ticket you purchase is merely for a seat on the plane; think Greyhound bus, but with wings.

Then comes along Southwest Airlines. With banner messages such as, "No surprise fees," and "Fees don't fly with us," the airline launched a media campaign last month which clearly goes against the nickel-and-diming strategy present throughout the rest of the industry. One television features a traveler feeding quarters into coin boxes to open the overhead bin, adjust his seat, and close his window blind.

In addition to television ads, the ad blitz covered print media, online banner ads, and radio spots. The airline also dedicated a page on their website outlining fees Southwest does not charge for.

Friday, June 27, 2008

Delta To Add Fuel Service Charge To "Free" Award Tickets

Redeeming frequent flyer miles for a "free" ticket
on Delta Airlines will soon cost you

In yet another setback for consumers, Delta airlines announced this morning they will begin charging customers a fuel surcharge fee when redeeming Delta SkyMiles for an otherwise "free" flight. In a press release, Delta stated effective August 15th, a $25 fee will be charged for flights within the United States and Canada, and $50 elsewhere in the world. The fuel surcharge will not impact existing itineraries or tickets purchased before August 15th.

This is the first known U.S-based airline to institute a fuel surcharge to customers redeeming banked frequent flyer miles. In the press release, managing director of Delta's SkyMiles program said, “This was a difficult but essential decision in the face of record-high fuel costs. We hope this is temporary, and should fuel prices subside from current levels, we will reevaluate this surcharge."

With the cost of oil exceeding $140 a barrel, airlines are struggling for ways to recoup operating losses. The fuel surcharge on award travel is surely seen as one possible solution. But already, consumers are crying foul, as the once advertised "earn a free trip" when redeeming 25,000 miles no longer applies. With the added fuel surcharge, it will soon become impossible to obtain a free trip with Delta.

Earlier this month, and with less uproar from the traveling community, American Airlines quietly announced they would add a $5 charge for all award tickets redeemed on their website effective June 21st. Without a huge public backlash - yet, in effect, American's move may have helped pave the way for Delta to institute the fuel surcharge announced today.