Showing posts with label ticket fees. Show all posts
Showing posts with label ticket fees. Show all posts

Wednesday, July 9, 2008

Northwest Institutes 'Service Fee' On Award Travel

One of several new/adjusted fees and personnel reductions announced by the airline
Just two weeks after Delta Airlines announced they would slap a fuel surcharge on all award redemption's, Northwest Airlines jumped on board and confirmed they too will institute a similar fee.

Described in a Northwest press release as a temporary "service fee" to offset fuel costs, passengers redeeming Northwest Worldperks miles will soon pay a fuel surcharge ranging from $25 for domestic travel, all the way up to $100 for trans-Pacific flights. The fee will be charged for ticketed itineraries beginning September 15th.

That's not all. Changing your itinerary will cost extra too. Beginning today, changes to non-refundable domestic tickets will increase $50 to $150. Changes to International itineraries will be hiked by as much as $150 more than present fees, depending on class of service and other restrictions.

The airline is matching several other carriers $15 first checked bag fee for tickets being sold as early as July 10th. No more checking your bags in for free.

Friday, June 27, 2008

Delta To Add Fuel Service Charge To "Free" Award Tickets

Redeeming frequent flyer miles for a "free" ticket
on Delta Airlines will soon cost you

In yet another setback for consumers, Delta airlines announced this morning they will begin charging customers a fuel surcharge fee when redeeming Delta SkyMiles for an otherwise "free" flight. In a press release, Delta stated effective August 15th, a $25 fee will be charged for flights within the United States and Canada, and $50 elsewhere in the world. The fuel surcharge will not impact existing itineraries or tickets purchased before August 15th.

This is the first known U.S-based airline to institute a fuel surcharge to customers redeeming banked frequent flyer miles. In the press release, managing director of Delta's SkyMiles program said, “This was a difficult but essential decision in the face of record-high fuel costs. We hope this is temporary, and should fuel prices subside from current levels, we will reevaluate this surcharge."

With the cost of oil exceeding $140 a barrel, airlines are struggling for ways to recoup operating losses. The fuel surcharge on award travel is surely seen as one possible solution. But already, consumers are crying foul, as the once advertised "earn a free trip" when redeeming 25,000 miles no longer applies. With the added fuel surcharge, it will soon become impossible to obtain a free trip with Delta.

Earlier this month, and with less uproar from the traveling community, American Airlines quietly announced they would add a $5 charge for all award tickets redeemed on their website effective June 21st. Without a huge public backlash - yet, in effect, American's move may have helped pave the way for Delta to institute the fuel surcharge announced today.

Sunday, April 20, 2008

United Airlines Increases Change Fee

By Mike Grasso
In what could result in a domino effect among other mainline carriers, United Airlines has raised change fees for non-award tickets to $150.00. The change appears to be effective immediately.

The news was initially mentioned on flyertalk, and although United has not made a public announcement of the increase, I just confirmed the change in the q&a section of the ual website.

Most mainline carriers, including United, charged no more than $100 (plus any applicable fare change) for making changes to a reservation. With the increase, United is making a bold move, one likely to upset business & leisure travelers worldwide.

But, in February United announced they would pioneer a special $25 fee for checking in a second bag, and despite grumbles from flyers, within weeks most of the larger U.S-based airlines announced a matching the fee. Here, they were successful.

In addition to increasing change fees, in the coming months I expect many airlines to find other creative ways to charge passengers, far beyond the price of the ticket. As fuel costs rise to an all-time high, the industry must find solutions to offset the higher cost of flying planes.

Wednesday, September 19, 2007

Alaska Airlines adds online change tool, raises fees

In a press release today, Alaska Airlines announced the addition of a new online tool which enables customers to make changes to their reservation. More importantly, the tool will immediately provide up to 20 alternate routing's and any applicable fare increase.

Also, in an effort to keep people online for their travel needs, change fees performed by an Alaska Airlines phone or airport representative will cost $75 for tickets purchased after October 2nd; the fee for changing online remains at $50.