Wednesday, November 18, 2009

United, Continental Offer Free Upgrades to Most Loyal Customers

In a relationship that seems to be getting rather close, Continental and United Airlines jointly announced a wonderful reciprocal benefit for elite-level flyers: Complimentary Domestic upgrades. This means United Mileage Plus elite members can enjoy free rides up front on Continental (and United), and Continental One Pass elite members can taste United's first and business class product as well. The complimentary upgrade policy goes into effect next Summer.
Clearing order for complimentary upgrades (as space is available):
Traveling on United: United Global Service, 1K, and Premier Exec clear first, followed by Continental Platinum and Gold Elite.

Traveling on Continental: Continental Platinum Elite, followed by United Global Service and 1K, then Continental Gold and Silver members.

Continental just joined the Star Alliance program a few weeks ago but their relationship with United dates back to June 2008. Recently, for example, United announced Red Carpet Club members can now access the network of Continental President's Club lounges worldwide.